FAQs
How do I cancel or edit a placed order?
Please reach out via email. Once production has begun, NO cancellations or edits can be made to order. All sales are FINAL.
What happens if an item I ordered is now out of stock?
In the event that an item is no longer available, a refund or replacement item will be issued.
When will my order be shipped?
All orders are custom made. They will ship in 10-14 business days. You will receive an automatic tracking number via email. Delivery can take up to 3-7 business days with USPS this does not include weekends or holidays. However, due to Covid, please expect shipping delays. Spice It Up Designs is not responsible for any lost or stolen items during the shipping process. USPS will need to be contacted once you receive your tracking number.
What methods of payment do you accept?
PayPal, ShopPay, Apple Pay, Credit/Debit Cards
How do I get in contact with you for more questions?
For any additional questions feel free to contact us at tywania@spiceitupdesigns.com
What kind of fabric is good for sublimation printing?
Sublimation printing is only suitable for garments that include polyester (100% polyester or polyester blend). Although sublimation is possible on other materials such as cotton, the image will not be permanent as it is on 'man made' fabric and it isn't recommended.